1. Services Offered
- We provide Information Technology Services and Software Development Services, delivered online to meet diverse business needs.
- Service timelines and terms are outlined in individual project agreements, with updates provided throughout the project lifecycle.
2. Purchase Currency
- The purchase currency is USD, with payment options available as outlined below.
3. Refund Policy
- Refunds may be considered if the service has not yet started. To request a refund, please contact us within 7 days of payment at samir.agrawal@agrasentechnologies.com or via live chat.
- Refunds are generally unavailable once work has begun, except at our discretion if there are delays or issues affecting service delivery.
4. Cancellation Policy
- Cancellations within 24 hours of payment are eligible for a full refund if the project has not yet started. If work has begun, partial refunds may be issued based on project progress.
5. Service Revisions
- We offer a defined number of revisions as outlined in your project agreement. Additional revisions may be available for an extra fee.
6. Privacy Policy and Customer Data
- We are committed to protecting customer data per our Privacy Policy, which aligns with United States regulations. Detailed information on data usage, storage, and security is available upon request or in our Privacy Policy.
7. Security of Payments
- All transactions are securely processed through Stripe, ensuring your information is safe and encrypted.
- We accept all major credit and debit cards, as well as direct bank debits, as supported by Stripe.
8. Contact Information
- Email: samir.agrawal@agrasentechnologies.com
- Live Chat: Available on our website during business hours
- Address: Agrasen Technologies Inc., 1317 Edgewater Drive, Suite 536, Orlando, FL, US 32804